Customer reviews of Thames Fleet Purchasing

By Quinn Thompson on 14 October 2025 | Verified purchase

Me and my Dad arrived early and were slightly concerned when Andy was no-where to be seen but low and behold he was just giving the car a drive to make sure its all good and running even put some fuel in too. Amazing service and very polite and patience with us even when my banking app died =). 10/10 would come to Andy again.

By Julian Greene on 06 October 2025 | Verified purchase

Andy provided an honest and knowledgeable car buying service.

By Anonymous on 22 September 2025 | Verified purchase

I hate buying used cars. In fact, I hate it almost as much as I hate the stereotypical used car salesman. In 2025, I think we should all expect fair, upfront prices without haggling, and sellers who are simply honest about what they’re offering. While hunting for a first car for a teen, I visited the usual suspects: one dealer clearly using Photoshop to make rust look like “patina”, and another massive “business” not even registered for VAT or at Companies House. Confidence inspiring? Hardly. Then I spoke to Andy at Thames Fleet Purchasing. Refreshingly, he told me the negatives about the car I was interested in before I even headed over to view it. When I arrived, he reinforced those points and was open about what he did and didn’t know about its history. No seedy vibe, no hard sell, no nonsense. He even helped me keep the potential purchase secret from my teen (a near-impossible mission) and has been flexible about storing the vehicle until collection. I made the token attempt at haggling — which I loathe — but Andy shut that down quickly, explaining that he simply doesn’t work that way. Honestly, I was relieved. The car was already sensibly priced, and the transparency was worth more than a token discount. As an obsessive checker of details, I also looked into the company background. He’s been in business a long time — no dodgy “phoenix company” tricks here. That alone tells you a lot. I’ve not even collected the car yet, but for the first time ever I feel confident about buying from a used car dealer. If only the rest of the industry could take notes.

By Philip Marshall on 27 March 2025 | Verified purchase

Car was as displayed and described accurately, The trader was friendly. helpful and the whole experience was excellent. The transaction from beginning to end was smooth and painless.

By Maurice McCurdy on 21 February 2025 | Verified purchase

A great service from Andy I had a lot of questions and he was very patient with me. He went above and beyond. He sent me extra pictures. He WhatsApp me a walk around video. This was very helpful and informative as I live some distance away. (Northern Ireland) I would highly recommend this dealership. Thank you so much.

By Jacqui Downes on 21 February 2025 | Verified purchase

On purchasing my vehicle I received 100% the best customer service the gentleman was extremely honest. He is also very trustworthy and I have absolutely no complaints. I would recommend anybody to go to this company to purchase a vehicle. And if need ,I would always purchase another vehicle from this gentleman again 100% great customer service.

By Anonymous on 22 October 2024 | Verified purchase

Perfect service from Andy very happy with our purchase thanks Andy

By Tim on 21 October 2024 | Verified purchase

Was looking for a car for my daughter. Quick response from the guy when I sent an enquiry through quite late in the evening. Managed to have the car ready for me to view at short notice. Agreed to do service and replace a couple of tyres which I thought were a bit low. One very happy daughter. Thanks to the team at Thames Fleet Purchasing.

Reply from Thames Fleet Purchasing on 22/10/24

Hi Tim So glad you are happy with the Fiat and fingers crossed Nia passes her test next week! Andy

By Harry Sidhu on 13 November 2023 | Verified purchase

Andy is the best car sales man, actually he is not even a sales man, he is so cool n peaceful, simply only defies the imagine as one may have of a car sales man. All I can say is, Car an even better that I felt as advertised on Auto trader and Andy made the experience most pleasant. I totally recommend Thames Fleet all the way. I am a well satisfied customer in every way - the car and the experience of purchasing it. Thank you so much, Andy.

By Lee Hunt on 15 November 2021 | Verified purchase

Andy was easy to deal with, friendly and even sorted my car tax for me. Stayed a bit later on Saturday afternoon to wait for me. He explained that he had someone coming to look at the vehicle I wanted and that it wouldn't be fair for me to sneak in early and buy it but did say if they didn't show up then he would call me - which he did. Quick turnaround. Car as described. Would purchase again. I'm not very knowledgeable about cars but on inspection and it's first drive it seems fine for its age.