Customer reviews of Thames Fleet Purchasing

By Philip Marshall on 27 March 2025 | Verified purchase

Car was as displayed and described accurately, The trader was friendly. helpful and the whole experience was excellent. The transaction from beginning to end was smooth and painless.

By Maurice McCurdy on 21 February 2025 | Verified purchase

A great service from Andy I had a lot of questions and he was very patient with me. He went above and beyond. He sent me extra pictures. He WhatsApp me a walk around video. This was very helpful and informative as I live some distance away. (Northern Ireland) I would highly recommend this dealership. Thank you so much.

By Jacqui Downes on 21 February 2025 | Verified purchase

On purchasing my vehicle I received 100% the best customer service the gentleman was extremely honest. He is also very trustworthy and I have absolutely no complaints. I would recommend anybody to go to this company to purchase a vehicle. And if need ,I would always purchase another vehicle from this gentleman again 100% great customer service.

By Anonymous on 22 October 2024 | Verified purchase

Perfect service from Andy very happy with our purchase thanks Andy

By Tim on 21 October 2024 | Verified purchase

Was looking for a car for my daughter. Quick response from the guy when I sent an enquiry through quite late in the evening. Managed to have the car ready for me to view at short notice. Agreed to do service and replace a couple of tyres which I thought were a bit low. One very happy daughter. Thanks to the team at Thames Fleet Purchasing.

Reply from Thames Fleet Purchasing on 22/10/24

Hi Tim So glad you are happy with the Fiat and fingers crossed Nia passes her test next week! Andy

By Harry Sidhu on 13 November 2023 | Verified purchase

Andy is the best car sales man, actually he is not even a sales man, he is so cool n peaceful, simply only defies the imagine as one may have of a car sales man. All I can say is, Car an even better that I felt as advertised on Auto trader and Andy made the experience most pleasant. I totally recommend Thames Fleet all the way. I am a well satisfied customer in every way - the car and the experience of purchasing it. Thank you so much, Andy.

By Lee Hunt on 15 November 2021 | Verified purchase

Andy was easy to deal with, friendly and even sorted my car tax for me. Stayed a bit later on Saturday afternoon to wait for me. He explained that he had someone coming to look at the vehicle I wanted and that it wouldn't be fair for me to sneak in early and buy it but did say if they didn't show up then he would call me - which he did. Quick turnaround. Car as described. Would purchase again. I'm not very knowledgeable about cars but on inspection and it's first drive it seems fine for its age.

By Malika Robinson on 30 September 2021 | Verified purchase

Absolutely amazing service, can’t fault Andy at all. He was so lovely & happy to help with anything. The car I bought is amazing & I couldn’t be happier. Best purchase I’ve made all year! Thank you so much for everything. Really recommend others to consider buying from here.

By Aimee on 19 September 2021 | Verified purchase

Andy went absolutely above and beyond when I purchased my new car. Fixed all of the problems I had brought up and was very pleasant. Would 100% go back and recommend to family. Thanks Andy

By Amanda Farrell on 17 June 2021 | Verified purchase

Thames Fleet purchasing offered an excellent service when buying my sons first car ! Andy went out of his way to keep in contact through the whole process as it was a surprise for my son ! The car was immaculate and Andy even delivered the car to me . Would buy again from there. Highly Recommend